Corporate Training Kirsi Mikkola Oy’s responsibility is to facilitate the long-term feasibility, efficiency and competitive edge of client operations in a business oriented manner.
Clients include:
- Regional Council of Lapland: Start-up of the Lapland Online 2013 collective coordination project 1 November 2007 – 31 January 2008.
- Regional Council of Lapland: Lapland Portal and authority extranet specification and maintaining project, project management for the period 1 May – 30 October 2007, as well as tender bid process for the period 1 November 2007 – 28 February 2008.
- Lapland Centre of Expertise for the Experience Industry: ExperienceLapland.TV technical implementation specification tasks 1 March – 1 May 2007 and backoffice infra tender bid process, Experience Trainer commissions 05/07 - >
- Haaga-Perho: Q1000, Quality Expert & Polkulaatutonni training commissions 4 July 2006 - ongoing
Numerous training sessions in Lapland and other regions of Finland, trained over 140 persons during the period 4 July 2006 – 4 October 2007.
- Ruka-Kuusamo Travel Association: consultation for the organisation of electronic communications and marketing for the Ruka-Kuusamo Travel Association, 2 August 2006 - ongoing
- Leo Pitkänen Oy: expert services for the operational environment support programme for Tornionlaakson Kehitys Oy, as well as the joint marketing initiation process for the Tornionjoki River Valley
- Lapin Marketing Ltd: management consultation, electronic marketing and business 1 August 2006 - >
- Lapland Hotels and Safaris Oy: management consultation: electronic marketing and business, 2006.
- Lapland Healthcare District: tender bid process for the Lapland Healthcare District internet service 30 April 2007 – 31 August 2007
- Open Online University of Applied Sciences/AVERKO: content production projects and internet tutor activities, 2002->
Corporate Training Kirsi Mikkola systematically gathers customer feedback for the development of services. Feedback provided by customers on the services has been positive and encouraging.
The table below illustrates feedback provided by customers for the period 1 August 2006 – 4 October 2007 on a scale of 1 – 5 (*
Question |
No. of responses |
Mean |
Training goals were told |
128 |
4,55 |
Goals attained |
128 |
4,34 |
Used in training |
130 |
4,38 |
Practical benefit of training session |
129 |
4,38 |
Compared to expectations, the training session |
128 |
4,55 |
Practicality |
130 |
4,69 |
Expert knowledge |
130 |
4,75 |
Activity |
130 |
4,82 |
Enthusiasm |
128 |
4,7 |
Efficiency |
129 |
4,73 |
Teaching ability/skill |
130 |
4,78 |
Combined mean score for all questions |
129 |
4,61 |
(* Feedback has been gathered in connection with the Q1000 training sessions)
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